Nicole Lutz helped me with purchasing my first car, and the process was so much easier and faster than I expected. She had me sold on a pre-owned vehicle only a few hours after I found out it was on the lot. I wasn't even looking to purchase until a few months later, but Nicole got me a deal I could NOT let go of, but I did not feel pressured at all. She made sure everything was processed and communicated ASAP between us and the finance department, and made sure I drove off the lot completely happy, with a spotless vehicle inside and out, and a full tank of gas.
The guys in Service have taking care of my previous lease car well. I was happy with that , Jake was quite helpful.
Nice place good people just a problem with the plates and spending more time to explain
When I say 5 STAR........I mean 5 STAR!! Nicole and her GM went above and beyond to make sure that I drove away in the EXACT CRV I wanted! No hassles, no delays, no set backs! Everything went as planned. Smoothest sale I’ve had in a VERY long time! She made sure I was satisfied from start to finish. She was not only an AWESOME saleswoman; she's an AMAZING NEW friend! Thank you so much Nicole and EVERYONE at Honda of Okemos!! Referrals coming!!!
We have been servicing our families Honda’s here since we moved out of the Detroit area. Even though we purchased in Detroit we have always been treated like we bought at Capital. Jake in service is the best and has always given us fair and transparent pricing. Of course, it is a dealership and prices won’t match a Quick Lube—but your experience will be better. For instance, I just stopped in the get some fresh wiper blade inserts and have a trim piece looked at. Jake figured out how to snap the trim back on while I purchased the wiper inserts and then he taught me how to insert them myself. No charge. That’s what will bring us back to purchase our next car at Capital. Way to go Jake.
I wouldn’t go anywhere else for a vehicle. If you are in need of some new wheels, I would highly recommend Capital Honda and ask for Nicole!
We had a wonderful experience. We thought our battery was toast. They told us our battery didn’t need to be replaced after they tested it. I suspect many other mechanic shops would have simply replaced a good battery. But this Honda dealership was honest. I would use them again and I highly recommend them