I just have to say I had the greatest experience ever at capital honda. I have been buying Hondas since 1996, having bought 8 Honda’s now from a different dealership. While I liked my cars, I really disliked dealing with the other dealership. This was my first time with Capital Honda and I could not be happier. The model I wanted Apparently was really hard to find but Nicole L worked sooo hard to get me the exact model (2020 civic SI) black sedan. It took a while to locate, but that goes with the limited supply of this model. Nicole was incredibly honest with me and didn’t play any dealer games to hide costs unlike every other car purchase experience I have had prior to this. She kept in frequent contact with me and got me the exact car I wanted. I want to thank her for making things far smoother than I would ever have imagined. She is a tremendous asset to your company and should I decide to buy another Honda, Capital Honda will be my one and only choice. Ask for Nicole L, you will not be disappointed.
Sales associate Tony and other staff were very professional. We test drive two vehicles. Tony was very helpful and paitnet with our questions. We liked all the new features of the vehicles that we test drive. Odyssey EX-L was smooth drive.
I took my Accord in for service, and they had my car back to me the same day. Emmy was great to work with - she was friendly and professional, and she communicated with me throughout the day.
The staff I interacted with was friendly and helpful. My sales woman, Nicole Lutz, was awesome. She was neither annoyingly fake or pushy. She was also awesome at returning calls and answering texts. Definitely recommend her 🙂