Customer Testimonials
Justin was very attentive and has answered all of my silly questions since I purchased a 2015 CR-V with 17k miles! Would definitely recommend!
Justin was phenomenal, accommodating to my needs. His communication is great. He is very helpful and kind. He took the time to explain the vehicle and it’s features.
The facilities are nice, staff were friendly, Justin was really helpful in helping me get my new car 🙂
Staff was friendly and attentive. I worked with Justin who was very patient and informative. 10/10 would recommend!
Justin was very supportive with our choices, excellent service provider to our needs. Definitely will be coming back in the future, for more customer’s service like Justin.
Justin did a wonderful job showing me and my husband several cars we were looking for. He was knowledgeable about all the available models and trim packages. We ended up with a brand new Honda CR-V and couldn't be happier with it's appearance and high quality drive.
I had the pleasure of being greeted by Justin when I arrived at Capital Honda last week. I wasn’t in a hurry to buy, but walked out of there with a brand new 2022 Accord. Justin knew the ins and outs of the vehicle, was unmistakably genuine which made me feel comfortable purchasing from him, and made the process seamless and easy once we decided it was a good fit for what I needed. I had a great experience here and would highly recommend asking for Justin if you’re in search of a vehicle yourself.
Justin made it easy and painless to go through this experience which I appreciated greatly!
Car buying experience was smooth. I had to drive from Kalamazoo to buy the car. Capital Honda made it easy. I worked with Justin and he is very good
This dealership had great service!!! Justin was amazing to work with & did such a great job at showing all the cars features & more !!!
Justin was great! 5 star service for everything, my next car will be from here and from Justin. He made sure to make everything was as smooth and simple as possible on my end.
This dealership was great in assisting me during these hard times and helping me find the best car for me!
Justin was great from the first text message! Not too pushy. I will recommend him to family and friends.
Justin helped us purchase our first 2019 Honda Passport. For the last 25 years we have owned 5 Toyota Avalons so this was a change for us. Justin was sincere and knowledgeable about the vehicle, and we are glad we made the switch. We would definitely be happy to call on Justin in the future.
Justin our sales rep was very helpful and an awesome young man to work with!
I bought my first car from Capital Honda, Justin and Tony were great to work with. Only thing is that when I test drove my car I noticed the low tire pressure light was on, no big deal they filled them before I picked it up. But turns out the one tire has a slow leak so I will probably have to get a new tire. No big deal as they probably didn’t know. I will be back when I get another car in the future! Thank you guys again.
Professional, knowledgeable, answer your questions, provide a variety of choices, with you from the beginning till you buy the vehicle. Like to work with you. Great thank. Justin you are the best
Justin was a great salesperson, very friendly and honest. It was evident that he cares, and enjoys what he does. Best car buying experience I've had!
Justin was wonderful from the beginning until the end! He always followed up with me if I had questions! Polite, friendly & warm! Keep him, he’s a gem!!!!!
Justin was awesome! Although I did not purchase a car from Capital Honda because I was able to locate a vehicle elsewhere, Justin worked hard in trying to find me the vehicle ai was looking for. He was was quick to follow-up with any updates and available options. I would definitely work with Justin should the need for a new vehicle arise. THANK YOU Justin for all efforts!
Justin was a great Salesman. He is very professional and friendly. He explained very well about Honda Accord and that makes me confident and I bought a car. Highly recommend. Justin.
Justin Hartges was great salesman showing me the ins and outs of our 2015 Honda Odyssey. Did not push us into purchase. I told him what I felt was wrong with vehicle during the test drive and the team made sure everything was in working order before time of purchase. Highly recommend this dealership and appreciate their help. Thank you
Nathan Hartges was the salesman that assisted me. Without being pushy he was certainly helpful. He allowed me to drive a variety of used Hondas, choosing the one that best fit my needs and financial choices. He is a very personable addition to your staff.
Stopped by the dealer to see what was available as I knew I would be in the market for a new Honda soon. Was greeted by a young Justin Hartges who did a great job not making me feel old! Justin was friendly, polite, and very helpful and showed me a new Honda CRV. I left with all the info I needed and after some consideration I called back and sealed the deal. The next day Justin took me through all of the new functions and electronics on the car - new to me because my Honda Fit was a 2010. ...
Idropped by Honda, truly on a whim, to see the used cars available. I wasn’t planning on doing much but window shop, when Nicole Lutz greeted me and was willing to inform me if something in my price range became available, What was a whim one day ended with a purchase the next. All the folks I dealt with in this transaction, especially Nicole, and including Jeff, were personable, responded to all my questions, were willing to negotiate, gave a fair price in trade-in and I drove home happily in a new-to-us CRV. If Nicole hadn’t have started ...
I went in to look at a car and was prepared for the usual pushy used car sales pitches. But I was surprised that the sales representatives were receptive, understanding, and cooperative to what I wanted. Nicole Lutz was my sales rep and she was very professional, informative, and at the end of the day treated me as an equal and did not try and talk down to me.
I take my Honda Civic hatchback here for routine maintenance. I have never had a bad encounter with any of the employees here, everyone is friendly and willing to help. The service representative Mike Vang is great to work with. He is knowledgeable and answers all of my questions/concerns on the car, and provides me advice on my car even if I am not at the dealership.
In the past, I took my Honda Accord for routine maintenance. I always admired the professionalism of the service staff. And always left there feeling confident. So when I found myself looking for a new car, it was instinctual to start my search at Capital Honda. They didn’t disappoint! i really want to thank Nicole Lutz, her patience and openness was very refreshing. She answered all my questions and helped me through the process.....I also want to thank Jeff! Both made my purchase experience very pleasant. The is a great dealership, they lead with their integrity, and I’...
Had a great experience at Capital Honda with Mike Vang and his team. They helped me with my oil change and it was quick, easy, and a great price.
i dont normally write reviews for much, but the experiance that we had at this dealership was exceptional in every way starting with Tim Watters and then with Anthony in the finance department. The best of explaining and without all the pushing that we have come to expect. Make sure to inquire at this dealer if you are looking for a vehicle and dont like surprises. Highly recommend. John
Michael in service department was excellent. Professional, friendly, efficient. He is an asset to this dealership and should be commended. We are from California and have visited many dealerships in our travels and Michael is by far one of the best service representative there is. We will be back next year.
Awesome help explaining and help financing never had an issue with a single thing clean building friendly staff . Would recommend this place to anyone .
The people are friendly, courteous. My car was completed well within the time period that was promised, washed and ready to go when the I arrived. The price was better then the competitors bid. I was driven home and picked up as well! Couldn’t have asked for more!
Every time I go in to get my 2009 Honda serviced, I always get great service. Jake always explains things in a way that I can understand. Thank you for making my experiences at your dealership pleasant.
This is my 5th Honda CRV so I have had extensive experience over many years with the service department. My service representative, Randy Ford, is excellent and all the service representatives I have worked with in his absence have also been excellent. Everyone is very professional and helpful in all of my interactions with staff and go way beyond the call of duty in helping customers. I have recommended them to many people and one of my friends I know bought a Honda and recently replaced her car with another Honda because of the service department..
On arrival, my auto was taken right in. Service host was timely, courteous, answered all my questions. I added on an oil change, they suggested tire rotation. All services were completed ahead of time scheduled.
My husband's old car needed major repairs, so he decided that trading it in and buying a new car was his best option. The Honda staff helped him to pick out a new vehicle, arrange financing, and complete all of the paper work in record time, so that he could back on the road quickly. He got a great deal and loves his new Fit.
I had brought a book to read while I waited. All of the employees I interacted with were courteous and kind. I gave a coupon to be used as payment. It was readily received and I was very pleased about the discount in payment.
I am leasing a 2018 CRV from Capital Honda. So far the service here is first rate. I see no reason it will not continue. Very professional staff.
Got callback from sales person within few hours. He was nice. Did test drove and made offer. Unfortunately, vehicle sold when called next day. Service facility is ok, they do service fast, but quite expensive.
I recently bought a used Honda accord at this location.The sales person "Kris VanNocker" was so friendly and so knowledgeable about the car. In the middle of conversation, i asked him whether it's possible to lift the car using the car lifter to check the parts under the car. To be honest, i thought he's gonna say "No, we are busy", something like that. But he said "Yes" without any hesitation. That made me to trust this guy and the condition of the car. Big Thumbs up! Even the sales manager &...
I have always had great service on all the Honda vehicles I have leased. I have had three CRV's and three Honda Accords and never once had a bad experience. I am a very satisfied customer with Capital Honda!
Anthony Vang was awesome to work with. Excellent online inquiry follow up, worked out a deal that met all criteria for success, and all I had to do was show up and sign paperwork. All in less that 24 hours. Benchmarked against my many other car purchases this one gets a top rating
Bought a 2004 Honda Pilot. Everyone at the dealership was friendly and helpful. Even served pizza for lunch. Nick (sales person) very efficient, friendly and low pressure. The car sold itself, Nick made it very pleasant. Three hours later, I drove away in my new car, leaving behind my 98 Explorer that should have won a prize for number of recalls. Honda offered me 800 more for trade in than the Ford dealership I had been doing business with for over 10 years. Thank you Capital Honda.
